Shipping Policy
This Shipping Policy explains how Iron Mile UK processes and delivers orders placed through https://ironmileuk.com.
1. Order Processing
All orders are processed after payment has been successfully confirmed.
Orders are typically dispatched within:
2–4 business days
Business days are Monday to Friday, excluding UK public holidays.
During busy periods such as promotions or holidays, dispatch times may occasionally be slightly longer.
2. Delivery Locations
Iron Mile UK currently ships to:
United Kingdom only
We do not currently offer international shipping.
3. Delivery Providers
Orders are usually delivered using:
Royal Mail
However, Iron Mile UK may occasionally use other UK courier services depending on the size of the order, delivery location, or operational requirements.
4. Estimated Delivery Times
Delivery times may vary depending on the shipping service used and the delivery address.
Typical delivery times after dispatch are:
2–4 business days
Please note that delivery times are estimates and not guaranteed.
5. Shipping Costs
Shipping costs will be calculated and displayed at checkout before you complete your order.
Any applicable delivery charges will be clearly shown before payment is made.
6. Lost or Delayed Deliveries
If your order has not arrived within a reasonable time, please contact us.
Iron Mile UK will initiate an investigation with the delivery provider.
Depending on the outcome, we may offer:
- A replacement item, or
- A refund
7. Incorrect Shipping Details
Customers are responsible for providing accurate delivery information when placing an order.
Iron Mile UK cannot be held responsible for delays or failed deliveries caused by incorrect addresses supplied at checkout.
8. Delivery Issues
If you experience any delivery problems, please contact us as soon as possible so we can assist.
9. Contact Information
If you have any questions regarding shipping or delivery, please contact:
Email: ironmileuk@gmail.com