Terms and Conditions

Last Updated: March 2026

These Terms and Conditions govern your use of the website www.IronMileUK.com and the purchase of products from Iron Mile UK. By using our website or placing an order, you agree to these terms.

1. Business Information

Iron Mile UK is operated by a sole trader based in the United Kingdom.

Business Name: Iron Mile UK

Contact Email: ironmileuk@gmail.com

Website: www.IronMileUK.com

2. Use of Our Website

By accessing this website, you agree to use it only for lawful purposes.

You must not:

  • Use the website in any way that could damage or impair the website
  • Attempt to gain unauthorised access to our systems
  • Use our content or designs without permission

We reserve the right to suspend or terminate access to users who breach these terms.

3. Products

Iron Mile UK sells clothing designed primarily for HGV drivers and transport industry professionals.

We aim to ensure all product descriptions, images and prices are accurate. However, slight variations may occur due to screen settings, photography and manufacturing differences.

We reserve the right to:

  • Modify or discontinue products
  • Correct pricing errors
  • Limit quantities of products sold

4. Orders

Orders are accepted through our website www.IronMileUK.com.

When you place an order:

  • You will receive an order confirmation email
  • Orders are processed after payment confirmation

Iron Mile UK reserves the right to cancel orders if:

  • Payment cannot be processed
  • Items are unavailable
  • Fraud or unauthorised transactions are suspected

If an order is cancelled, a full refund will be issued.

5. Payment

We accept the following payment methods:

  • Debit Cards
  • Credit Cards
  • Apple Pay
  • Google Pay

All payments are securely processed through our payment providers.

Iron Mile UK does not store your payment details.

6. Shipping & Delivery

We currently ship within the United Kingdom only.

Estimated dispatch time:

2–4 business days

Delivery is typically carried out by:

Royal Mail, although other UK courier services may occasionally be used.

Delivery times are estimates and may vary due to circumstances outside our control.

7. Lost or Delayed Deliveries

If your order is lost or significantly delayed, Iron Mile UK will initiate an investigation with the delivery provider.

Following the investigation, we may offer:

  • A replacement item, or
  • A refund

depending on the outcome.

8. Returns & Refunds

Under UK law, customers have the right to cancel online purchases within 14 days of receiving their order.

To qualify for a return:

Items must:

  • Be unworn
  • Be unused
  • Have original tags attached
  • Be returned in original packaging where possible

Customers are responsible for return postage costs unless the item is faulty.

Refunds will be processed once the returned item has been inspected.

9. Exchanges

Where possible, Iron Mile UK may offer an exchange or refund depending on the situation.

Please contact us at:

ironmileuk@gmail.com

before returning any items.

10. Faulty or Damaged Items

If an item arrives faulty or damaged, please contact us within a reasonable time.

In these cases we may offer:

  • A replacement
  • A refund

in accordance with the Consumer Rights Act 2015.

11. Promotions & Discount Codes

From time to time Iron Mile UK may run promotions or discount codes.

Customers should keep an eye on our social media channels for updates:

Instagram / TikTok: @ironmileuk

Promotional offers may:

  • Have expiry dates
  • Be limited to specific products
  • Be withdrawn at any time

Only one promotion may normally be used per order unless stated otherwise.

12. Order Cancellations

Orders cannot be cancelled once they have been processed for dispatch.

Customers may still exercise their 14-day return rights after receiving the order.

13. Intellectual Property

All artwork, designs, graphics, logos and branding used on this website are the intellectual property of Iron Mile UK.

This includes:

  • Clothing artwork
  • Logos
  • Website content
  • Graphics and designs

These may not be copied, reproduced, distributed or used commercially without written permission.

Unauthorised use may result in legal action.

14. Limitation of Liability

Iron Mile UK will not be liable for:

  • Indirect or consequential losses
  • Delays caused by delivery providers
  • Website interruptions or technical issues beyond our control

Nothing in these terms excludes your rights under UK consumer law.

15. Changes to These Terms

Iron Mile UK reserves the right to update or modify these Terms and Conditions at any time.

Updated terms will be published on this page.

16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.