Privacy Policy
This Privacy Policy explains how Iron Mile UK collects, uses, and protects your personal information when you visit or make a purchase from https://ironmileuk.com.
1. Who We Are
Iron Mile UK is operated by a sole trader based in the United Kingdom.
Business Name: Iron Mile UK
Website: https://ironmileuk.com
Contact Email: ironmileuk@gmail.com
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal information you provide:
- Name
- Billing address
- Shipping address
- Email address
- Phone number (if provided)
- Order details
- Payment information (processed securely through payment providers)
Technical information collected automatically:
- IP address
- Browser type
- Device information
- Website usage data
This information helps us operate our website and process orders.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Send order confirmations and updates
- Prevent fraud and abuse
- Improve our website and services
We only collect data necessary to provide our services.
4. Payment Information
Payments made on ironmileuk.com are processed securely through third-party payment providers.
We accept:
- Credit cards
- Debit cards
- Apple Pay
- Google Pay
Iron Mile UK does not store full payment card details.
5. Shipping Providers
To deliver your order, we may share necessary information such as:
- Name
- Address
- Order details
with delivery providers including:
Royal Mail and other UK courier services where required.
This information is used only for the purpose of delivering your order.
6. Cookies
Cookies are small files stored on your device to improve your browsing experience.
Our website may use cookies to:
- Enable website functionality
- Remember preferences
- Improve performance
- Analyse website traffic
You can disable cookies through your browser settings if you prefer.
7. Comments
When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it.
The Gravatar service privacy policy is available here:
https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible publicly next to your comment.
8. Embedded Content
Articles on this site may include embedded content such as videos, images, or social media posts.
Embedded content behaves exactly as if the visitor has visited the third-party website directly.
These websites may collect data about you, use cookies, and monitor your interaction with that content.
9. How Long We Retain Your Data
We retain personal data only as long as necessary to:
- Process orders
- Maintain business records
- Comply with legal obligations
Comments and their metadata may be stored indefinitely to allow follow-up comments to be approved automatically.
Customer order information may be retained for accounting and tax purposes.
10. Your Data Protection Rights (UK GDPR)
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request a copy of the data we hold about you
To exercise these rights, contact:
11. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Order information may be shared with payment processors and delivery providers to fulfil your order.
12. Security of Your Information
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.
However, no internet transmission can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
Iron Mile UK may update this Privacy Policy from time to time.
Changes will be posted on this page.